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Responsible Gaming

Piggybet Casino is committed to promoting a safe, informed and responsible approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before playing, understand the risks, decide what you can comfortably afford to spend and use the tools available to help keep your gambling within those boundaries.
Piggybet Casino operates under a licence issued by Anjouan Gaming (Comoros), licence number ALSI-202504039-FI2, and protects player data with SSL encryption across the site.

Gamble for entertainment

Gambling involves risk and outcomes are determined by chance. No strategy can guarantee a win, and previous results do not influence future results. A game that has not produced a win for some time is not necessarily more likely to win on the next play. Likewise, a previous win does not make another win more likely. Each result is separate, and you should only gamble with money you can afford to lose.

Keep gambling as one form of leisure among other activities. It should not replace work, study, family time, sleep, exercise or social plans. Avoid gambling when you are upset, stressed, tired, bored or under the influence of alcohol or other substances. These circumstances can make it harder to make careful decisions and may lead to spending more time or money than intended.

Before you play

  • Set a spending amount and time limit before starting.
  • Use money set aside for entertainment rather than money needed for rent, bills, food, savings or other essentials.
  • Decide in advance what you will do if you reach your spending limit or lose the amount you planned to use.
  • Make sure you understand the rules, odds and key conditions of the game before placing a bet.
  • Do not borrow money, use credit intended for other purposes or sell possessions to fund gambling.
  • Never chase losses by increasing your bets or continuing to play in an attempt to recover money.
  • Take regular breaks and keep track of the time spent gambling.
  • Remember that a win is not guaranteed, regardless of how long you have been playing.

A budget can help you make decisions before emotions become involved. Consider setting a weekly or monthly entertainment budget that includes all forms of gambling, rather than looking at each session in isolation. Keep a record of deposits, wagers, wins and losses if this helps you understand your overall activity. Your net result matters more than an individual win or a single session.

Tools and personal controls

Personal limits can help you stay in control. Depending on the options available through your account and applicable requirements, you may be able to set deposit, spending, wagering, loss or session limits. You may also be able to set reminders, take a temporary break or request account closure. These controls are intended to support responsible choices, but they work best when selected before gambling begins.

Using limits effectively

  1. Choose an amount that fits comfortably within your entertainment budget.
  2. Select a period that reflects how often you normally gamble, such as a daily, weekly or monthly period where available.
  3. Set a time limit or reminder so that a session does not continue unnoticed.
  4. Treat the limit as a firm boundary rather than a target to reach.
  5. Review your gambling activity regularly and reduce your limits if your circumstances change.
  6. Do not try to bypass a limit by opening additional accounts or using another person's account.
  7. Contact support if you need help understanding or applying an available control.

A limit is not a guarantee that gambling will remain affordable if your financial circumstances change. If you are worried about your activity, consider stopping completely and requesting a break or account closure. A temporary break can provide time to reflect without the pressure of making decisions during a gambling session. If you choose to return, reassess your reasons for gambling and the amount of money and time you are prepared to spend.

Self-exclusion and account closure

If you feel unable to control your gambling, self-exclusion or account closure may be an appropriate step. Self-exclusion is a request to prevent or restrict access to gambling for a chosen period or until further review, subject to the process that applies to the account. Account closure can also be requested if you no longer wish to use the service. During a break or exclusion period, do not create another account or ask someone else to place bets for you.

If you request a gambling break, exclusion or closure, provide accurate information and follow the instructions supplied by the service. A request may not remove any existing obligations or reverse activity that has already taken place. Review the relevant account terms for general information about pending transactions, balances and access restrictions.

Recognising signs of harm

Gambling can become harmful when it affects your finances, relationships, health, work, study or daily responsibilities. Harm does not depend only on the amount of money lost. A person may experience problems because of the time spent gambling, the stress involved or the effect on people around them. Recognising concerns early can make it easier to seek help.

Possible warning signs

  • Spending more money or time gambling than you intended.
  • Trying to recover losses by gambling more often or placing larger bets.
  • Feeling restless, irritable or anxious when you cannot gamble.
  • Hiding gambling activity, losses or account transactions from family or friends.
  • Borrowing money, missing payments or using essential funds to gamble.
  • Neglecting work, study, sleep, health, relationships or other responsibilities.
  • Thinking about gambling much of the time or finding it difficult to stop.
  • Gambling to escape sadness, stress, loneliness or other difficult feelings.
  • Selling belongings or taking financial risks to continue gambling.
  • Feeling regret, shame or distress after gambling but continuing to do it.

If any of these signs sound familiar, stop gambling and consider speaking with someone you trust. You do not need to wait until a problem becomes severe before asking for support. A qualified gambling counsellor or health professional can help you understand what is happening and identify practical next steps. Support is also available for family members and friends who are affected by another person's gambling.

Avoid making gambling decisions when you are distressed. Move away from the device or account, delay any further deposits or bets and ask a trusted person to help you stay accountable. If gambling is connected with immediate financial, emotional or safety concerns, seek urgent assistance through appropriate local emergency or health services.

Support, age and account safety

If you are in Australia and want help with gambling concerns, consider contacting a recognised gambling support service, a qualified counsellor, your doctor or another health professional. State and territory services can provide confidential information, counselling and referral options. Independent financial counselling may also help if gambling has contributed to debt or difficulty managing bills. Friends and family can encourage support, but they should not be expected to manage the issue alone.

Piggybet Casino does not provide medical, psychological, legal or financial advice. Information on this page is general and is not a substitute for professional support. Requirements, support services and account controls may differ depending on your location and circumstances. Check the information that applies to you and seek independent advice where appropriate.

Protecting yourself and others

  • Only use an account registered in your own name and never allow another person to use it.
  • Keep passwords, verification information and payment details private.
  • Use device security and sign out when you have finished, particularly on shared devices.
  • Do not let children or other unauthorised people access gambling services.
  • Keep gambling apps, websites and payment tools separate from accounts used for household essentials where practical.
  • Speak openly with trusted people if you are finding it difficult to maintain your limits.
  • Report suspected account misuse or security concerns through the available support channels.

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location. Underage gambling is not permitted. Adults should take reasonable steps to prevent children from accessing gambling accounts, devices and payment methods. If you believe an underage person has used an account, stop the activity and contact the service through the available support process.

For questions about responsible gambling tools, limits, breaks or account closure, use the support options available on the Piggybet Casino website. Provide enough information for the request to be understood, but do not send sensitive payment or identity information through an unsecured channel. Our responsible gaming approach is intended to help players make informed decisions, recognise risks early and access further support when it is needed.