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Betting Rules
General betting principles
Piggybet Casino may offer different types of betting and gaming products. Each product, event, market or game may have additional rules displayed on the relevant page. Those specific rules form part of the terms applying to your bet and will generally take priority where they deal with a particular situation. If a rule is unclear, you should seek clarification before placing a bet.
You must use your own account and provide information that is accurate, complete and current. An account must not be shared, sold, transferred or used by another person. You are responsible for keeping your login details secure and for all activity carried out through your account, unless you have promptly reported unauthorised access.
You must be legally permitted to use online gambling services in the place where you are located. Piggybet Casino may apply location, age, identity or eligibility checks before allowing access to betting services, processing transactions or paying an eligible balance. Access may be restricted where required by applicable law or internal controls.
- Only one personal account should be used unless Piggybet Casino has expressly approved another arrangement.
- You must not place bets for another person or allow another person to place bets through your account.
- You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other prohibited purpose.
- You must not attempt to interfere with the website, games, betting systems, payment processes or security controls.
- You must comply with any account, identity, location, age and payment checks that reasonably apply to your use of the service.
Placing and accepting bets
A bet is normally submitted by selecting the relevant option, entering the intended stake and confirming the transaction through the available betting interface. A selection placed in a bet slip is not necessarily a confirmed bet. You should check the selections, odds, stake, potential return and any applicable conditions before confirming.
A bet is generally accepted only when it has been recorded by the betting system and a confirmation or transaction record is displayed. A message that a bet is pending, rejected, interrupted or unavailable does not mean that the bet has been accepted. You should review your account history before attempting to place the same bet again.
Displayed odds, prices, balances, game information and market status may change before a bet is confirmed. Technical delays, connection problems, system maintenance, data errors or other events may affect the information shown. The terms and bet details recorded by the system at the time of acceptance will normally be used to determine the applicable transaction.
Once accepted, a bet cannot usually be changed or cancelled at the player's request. Where a cancellation, cash-out, early settlement or similar feature is offered, it is subject to availability and any conditions displayed at the time. The availability of a feature is not guaranteed and may change without notice.
- Check every selection and stake before confirming a bet.
- Do not assume a bet was accepted if the confirmation screen was not completed.
- Keep your own records and review your betting history for confirmation.
- Contact support through the available website channels if a transaction appears incorrect or incomplete.
- Do not repeatedly submit a bet while a previous request is still processing.
Results, settlement and corrections
Bets are settled using the official result or outcome applicable to the relevant event, market or game. The specific settlement method may depend on the rules displayed for that product. This can include rules about postponements, abandoned events, dead heats, void selections, non-runners, technical interruptions, incomplete games or changes to an advertised market.
Where an event is postponed, abandoned or materially changed, the relevant product rules will determine whether a bet remains active, is settled, or is treated as void. If no specific rule is displayed, Piggybet Casino may apply a fair and reasonable outcome consistent with the nature of the bet, the available official information and applicable requirements.
Results may be updated after an initial display if official information changes or an error is identified. Piggybet Casino may correct obvious mistakes in odds, selections, results, calculations, balances or settlement records. If a correction affects your account, the balance may be adjusted to reflect the correct outcome.
A bet may be reviewed where there is a suspected technical problem, irregular activity, misuse of an account, duplicate processing, incorrect data or a breach of the applicable terms. A review may delay settlement or restrict related transactions while the circumstances are assessed. Any review will be handled in accordance with the applicable terms and legal obligations.
Disputes and account records
If you believe a bet has been settled incorrectly, raise the issue promptly through the support channel available on the website and provide the relevant bet reference, date, market or game and a clear explanation. Account records, system logs, transaction data and the rules applying at the time may be considered when resolving a dispute.
Payments, balances and promotions
Any deposit, withdrawal, wager, return or adjustment is subject to the payment rules, account checks and applicable Terms and Conditions. You should only use payment methods held in your own name or otherwise authorised for your use. A transaction may be delayed, declined, reversed or subject to review where required for security, verification, technical or legal reasons.
A displayed account balance may include available funds, unsettled bets, restricted funds, promotional value or amounts that are pending review. The amount available for wagering or withdrawal may therefore differ from the total shown in an account summary. Any applicable wagering requirements, expiry dates, eligibility conditions or restrictions will be shown in the relevant promotion terms.
You should read promotion terms before accepting an offer or placing a promotional bet. Promotions must not be used in a way that is deceptive, abusive or inconsistent with the stated conditions. Piggybet Casino may withdraw, limit, refuse or correct a promotion where there is an error, misuse, suspected fraud or a breach of the relevant terms.
- Use payment methods that you are authorised to use.
- Review the applicable transaction and promotion terms before proceeding.
- Do not treat a pending credit or incorrect balance as funds that are guaranteed to be available.
- Report suspected unauthorised transactions or account activity as soon as possible.
- Keep payment and identity information accurate so that checks can be completed.
Responsible gambling and compliance
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only wager money you can afford to lose. Do not chase losses, borrow money to gamble, or gamble to deal with stress, financial problems or other personal difficulties.
Take regular breaks and pay attention to how gambling affects your time, finances, relationships and wellbeing. If gambling no longer feels enjoyable or is becoming difficult to control, stop playing and seek independent support. Available safer-gambling tools may include deposit limits, activity limits, time reminders, temporary breaks and account closure, subject to the options provided through the website.
Piggybet Casino may suspend, restrict or close an account where required by law, where eligibility cannot be confirmed, where responsible gambling controls indicate a need for intervention, or where there is suspected fraud, collusion, bonus abuse, money laundering or another breach of the applicable rules. Any remaining balance will be handled in accordance with the relevant terms and legal requirements.
These rules are intended as general information and do not replace the full Terms and Conditions or the specific rules displayed for an individual product. Rules may be updated when services, systems, legal requirements or operating processes change. You should review the current version before betting. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.